TERMS OF SERVICE

These Terms of Service ("Terms") govern your use of Aiscenix, including our websites, apps, and related services (the "Platform"). They are a binding agreement between you and Aiscenix Inc., a Delaware corporation ("Aiscenix," "we," "us," or "our"). "You" means the person using the Platform.

IMPORTANT DISPUTE NOTICE: Section 15 requires most disputes to be resolved through individual arbitration rather than in court, and it waives class actions to the extent permitted by law. You may opt out of arbitration within 30 days after you first accept these Terms (Section 15.8). Nothing in these Terms waives rights that cannot lawfully be waived.

1 Accepting these Terms

1.1 How you accept. We will ask you to agree to these Terms by checking an unchecked box before you create an account or make any purchase. You accept these Terms by checking that box and selecting the sign-up or purchase button. Your electronic acceptance has the same effect as a signed paper agreement. We keep a record of the version you accepted and when you accepted it. You can download or print a copy of these Terms at any time.

1.2 Other terms that apply. These Terms work together with our Privacy Policy, which explains how we handle personal information, and our Copyright & DMCA Policy at aiscenix.com/copyright. The specific price, billing, and renewal terms shown to you at checkout also apply to that purchase. If you publish content on Aiscenix, the Aiscenix Creator Agreement also applies to you as a creator, and it controls over these Terms on creator matters. If you use Aiscenix Director, our creative software, the Aiscenix Director Terms also apply, and they control over these Terms on Director matters. Director Credits are separate from Tokens.

1.3 Changes to these Terms. We may update these Terms for legitimate business, legal, or operational reasons. For a material change that is adverse to you, we will notify you by email or in the Platform at least 30 days before the change takes effect, unless a change is required sooner by law or to address safety, fraud, or security. If you do not agree to a change, you may stop using the Platform and close your account before it takes effect. Continued use after a change takes effect means you accept it, to the extent the law allows. No change will make Purchased Tokens or Bonus Tokens (both defined in Section 4) you already hold expire, reduce their number, or retroactively change the price of an episode you have already unlocked. Changes to the arbitration terms follow Section 15.9.

2 Eligibility and your account

2.1 Age requirement. You must be at least 18 years old, and an adult under the laws of the place where you live, to create an account or use the Platform. We ask for your date of birth when you sign up and may ask you to verify your age. We do not knowingly allow anyone under 18 to use the Platform, and we do not knowingly collect personal information from anyone under 18, including children under 13. If we learn that an account belongs to someone under 18, we will close it, refund the purchases made through it to the extent the law requires and in any case the price paid for unused Purchased Tokens, and delete personal information we do not need to keep by law. If you believe someone under 18 is using the Platform, contact [email protected].

2.2 Your account. Give us accurate information and keep it up to date. Each account is for one person. Keep your login details secure, use available security features, and tell us promptly at [email protected] if you believe someone has accessed your account without permission. You are responsible for activity in your account that you authorize or that results from your failure to protect your login details. You may not sell, rent, share, or transfer your account.

2.3 Verification. For certain features, such as receiving Promotional Tokens, we may ask you to verify a phone number, email address, payment method, or other information. We may decline virtual, temporary, or disposable phone numbers and email addresses for verification.

2.4 Where the Platform is available. Some content, features, payment methods, or plans may not be available in every country. You may not use the Platform where doing so would violate applicable law, including sanctions and export-control laws.

3 The Platform and creator content

3.1 What Aiscenix is. Aiscenix is a distribution and streaming platform. The series, episodes, films, and other works on the Platform ("Content") are created and published by independent creators, who own their Content and are responsible for it. Creators set the Token price of their paid episodes within limits we set. Some Content is free to watch, including, unless otherwise stated, the first three episodes of each series.

3.2 No endorsement. We do not create, pre-screen, or verify all Content, and making Content available on the Platform is not an endorsement of it or of the views it expresses. Content may include fiction, drama, and mature themes. Ratings, labels, and warnings are guides and may not anticipate every viewer's sensitivities. Some Content is made or edited with generative AI tools. Creators must label realistic synthetic depictions of real people or events as required by our rules and the law, but labels may not catch every case. We may remove or restrict Content under our policies, but we are not responsible for Content created by creators except to the extent the law makes us responsible.

3.3 Availability of Content. The catalog changes over time. Creators may remove their Content, and we may remove or restrict Content for legal, rights, safety, or technical reasons. Content may not be available in every country or on every device. We do not guarantee that any particular title will be or remain available. If an episode you unlocked is removed, Section 4.6 explains when your Tokens are returned.

3.4 Your license to watch. Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to stream Content that you have access to, through the Platform, for your own personal, non-commercial viewing. Where we offer an offline-viewing feature, you may use downloads only within that feature and as it allows. You may not copy, record, download outside an authorized feature, redistribute, publicly perform, or sell any Content. All rights not expressly granted to you are reserved by Aiscenix and the creators.

3.5 Following creators. You can follow, or "subscribe to," a creator's channel for free to receive updates about their work. Following a creator does not cost anything and does not start a paid subscription.

4 Tokens

4.1 What Tokens are. Tokens are a limited license to unlock and access Content on the Platform. Tokens are not money, a deposit, a stored-value account, an investment, or your property. They have no cash value and cannot be redeemed for cash, except where the law requires it or as these Terms expressly provide. You may not sell, transfer, gift, trade, or exchange Tokens outside features we expressly offer. The base price is US$1 for 100 Tokens. Prices are shown in U.S. dollars before you buy, plus any applicable taxes. Your bank or card issuer may charge separate currency-conversion fees.

4.2 Types of Tokens. Your wallet holds three types of Tokens:

• (a) Purchased Tokens are Tokens you buy, either on their own or through a plan. Purchased Tokens never expire.
• (b) Bonus Tokens are a one-time sign-up bonus that comes with your first annual token plan, at no extra charge. Bonus Tokens never expire and are used in the same way as Purchased Tokens. They have no cash value, are limited to one sign-up bonus per person, and are removed if the purchase they came with is refunded or reversed.
• (c) Promotional Tokens are free Tokens given by Aiscenix as a promotion. They are given only to verified accounts, are shown in a separate promotional balance in your wallet, and expire 30 days after you receive them. Your wallet shows the exact expiration date of each Promotional Token grant. Expired Promotional Tokens are removed and have no value.

4.3 Promotional Token rules. We decide whether, when, how many, and to whom Promotional Tokens are offered, and we may change or end any promotion at any time without affecting Promotional Tokens you have already received, other than as this Section provides. Each person may receive a welcome promotion only once, and we limit welcome promotions to one per phone number, device, and payment method. We may limit how many episodes from a single creator your Promotional Tokens can unlock. Currently, Promotional Tokens can unlock up to 3 paid episodes per creator, and any change will be shown in your wallet and at unlock. Promotional Tokens may not be used on Content you own or are connected to. An unlock made with Promotional Tokens counts toward the creator's earnings only after you watch part of the episode; this does not affect your access to the episode. We may cancel Promotional Tokens, and reverse unlocks made with them, if they were obtained or used through fake or duplicate accounts, automation, or other abuse. No compensation is owed for expired or cancelled Promotional Tokens.

4.4 Spending order. When you unlock an episode, Tokens are used in this order: eligible Promotional Tokens first, starting with those that expire soonest; then Bonus Tokens; then Purchased Tokens, oldest purchase first. The unlock screen shows the Tokens that will be used before you confirm.

4.5 Unlocking episodes. When you confirm an unlock, the episode price is deducted from your wallet. An unlock is a license to view the episode, not ownership of a copy, and it can end as described in these Terms. An unlocked episode remains available to you in your account for as long as the episode remains on the Platform and your account is open. You will not be charged twice for the same episode. If a technical error charges you incorrectly, we will restore the Tokens. If we credit Tokens to your account by mistake, we may correct it.

4.6 Removed episodes. If an episode you unlocked becomes unavailable within 30 days after you unlocked it, for a reason other than your breach of these Terms, we will return the Tokens you spent on it to your wallet as the same types of Tokens. Returned Promotional Tokens keep their original expiration date.

4.7 Tokens when an account closes. If you close your account, your unused Tokens are cancelled, except that we will refund unused Purchased Tokens where the law requires it. Before closing, you may contact us about your balance. If we close your account for a reason other than your breach of these Terms, or if we discontinue the Platform, we will refund the price you paid for your unused Purchased Tokens, calculated on the price paid per Token and treating your unused Tokens as coming from your most recent purchases. If we close your account because of fraud, payment abuse, or another serious breach of these Terms, we may cancel your unused Tokens to the extent the law allows.

5 Purchases, plans, and automatic renewal

5.1 Payment. When you buy Tokens or a plan, you authorize us and our payment processors to charge your selected payment method for the price shown at checkout, plus applicable taxes. You confirm that you are authorized to use that payment method. Tokens are added to your wallet once payment is confirmed.

5.2 Annual token plans. An annual token plan is paid for upfront. All of the plan's Purchased Tokens are added to your wallet right away, together with the one-time sign-up bonus if it is your first annual plan. If we offer plans with other billing periods, the billing period, price, and Token delivery are shown at checkout.

5.3 Automatic renewal. Token plans renew automatically at the end of each term, for the same term, and at the price shown at checkout, unless the price changes under Section 5.4, until you cancel. Before you buy a plan, we will clearly show you the price, how often you will be charged, how many Tokens you will receive, that the plan renews until you cancel, and how to cancel, and we will ask for your separate consent to automatic renewal. After you buy, we will email you a confirmation with these terms and the cancellation instructions. Each renewal delivers that term's Purchased Tokens. Renewals do not include another sign-up bonus.

5.4 Reminders and price changes. Before each annual plan renews, we will email you a reminder at least 15 days before the renewal date, and within any notice period the law requires where you live, stating the renewal date, the amount, and how to cancel. For plans with other billing periods, we will send a reminder of the plan's terms and how to cancel at least once a year. If the price of your plan is going to change, we will notify you at least 7 days and no more than 30 days before the new price takes effect, with instructions on how to cancel.

5.5 Cancelling. You can cancel a plan at any time online, using the "Click to cancel" link in your account's plan settings, or by emailing [email protected] with the subject line "Cancel plan." Cancellation stops future renewals and takes effect at the end of your current term. You keep all Purchased Tokens and Bonus Tokens already delivered, and they never expire. Because a plan's Tokens are delivered upfront, cancelling does not create a partial refund for the rest of the term, except as Section 5.6 provides.

5.6 Refunds. All purchases are final and non-refundable, except as follows:

• (a) Annual renewal refund. If you ask within 14 days after an annual renewal charge, we will refund that renewal in full, as long as your Purchased Token balance is still at least the number of Tokens that renewal delivered.
• (b) Billing errors. We will refund duplicate charges and charges made in error.
• (c) Account closure or discontinuation. We will make the refunds described in Section 4.7.
• (d) Where required by law. Nothing in these Terms limits a refund right you have under applicable law.

We may also give other refunds or credits at our discretion. Refunds go back to the original payment method. When a purchase is refunded, the Tokens it delivered, and any Bonus Tokens that came with it, are removed from your wallet. To request a refund, email [email protected] with the subject line "Refund request."

5.7 Failed payments. If a renewal payment fails, we may retry the charge and pause your plan until payment succeeds. Tokens for that term are not delivered until payment is received.

5.8 Payment disputes. If you think a charge is wrong, please contact us first. We can usually fix it faster than a bank dispute. If you dispute a charge with your bank or card issuer, we may pause purchases on your account while the dispute is open, and we may remove from your wallet up to the number of Tokens, including any Bonus Tokens, that the disputed purchase delivered. If the dispute is resolved in our favor, those Tokens will be restored. Knowingly filing a false dispute is a breach of these Terms.

5.9 App store purchases. If you buy Tokens or a plan through a third-party app store, that store's payment, cancellation, and refund terms apply to that purchase, and you must cancel through that store. Prices and Token amounts in a third-party app store may differ from our base price.

6 Rules for using Aiscenix

You agree not to:

• copy, record, capture, download outside an authorized feature, redistribute, or publicly perform any Content, or help others do so;
• get around paywalls, access controls, digital rights management, geographic restrictions, or other technical protections;
• share, sell, rent, or transfer your account, or use another person's account without permission;
• use bots, scrapers, or other automated means to access the Platform or collect data from it, except as we expressly allow;
• create fake or duplicate accounts or use false identities, including to obtain Promotional Tokens, bonuses, or other promotions more than once;
• manipulate views, follows, likes, rankings, or Token spending, or take part in schemes that reward people for spending Tokens on particular Content;
• use Promotional Tokens on Content you own or are connected to;
• use stolen or unauthorized payment methods, or knowingly file false payment disputes;
• harass, threaten, bully, or demean others, or post hateful, sexually exploitative, unlawful, or infringing material in comments, messages, or your profile;
• impersonate any person or misrepresent your connection with any person or organization, including Aiscenix;
• introduce malware, interfere with the Platform's operation or security, or try to gain unauthorized access to any system or account;
• reverse engineer or decompile the Platform's software, except to the extent the law allows despite this restriction;
• use Content or Platform materials to train or develop artificial intelligence models, or for any commercial purpose, without written permission; or
• use the Platform in any way that violates the law or the rights of others.

7 Your comments and other submissions

7.1 Your submissions. You keep ownership of the comments, reviews, profile information, and other material you post on the Platform ("Submissions"). You grant Aiscenix a non-exclusive, worldwide, royalty-free license to host, store, display, reproduce, and distribute your Submissions in connection with operating and promoting the Platform. This license ends when you delete a Submission or your account, except for copies already shared by others, routine backups, and records we must keep for legal reasons.

7.2 Responsibility for submissions. You are responsible for your Submissions and confirm that you have the right to post them. We may remove or restrict any Submission that we reasonably believe violates these Terms or the law.

7.3 Feedback. If you send us suggestions or ideas about the Platform, we may use them without restriction or payment to you.

7.4 Publishing Content. To publish series, episodes, or other Content, you need a creator account, and you must accept the Aiscenix Creator Agreement.

8 Copyright, reports, and safety

8.1 Copyright and DMCA. We respect intellectual property rights. If you believe Content or other material on the Platform infringes your copyright, send a notice to our designated agent as described in our Copyright & DMCA Policy at aiscenix.com/copyright. That Policy also explains how to send a counter-notice. Our designated agent is: Copyright Agent, Aiscenix Inc., 45 S Arroyo Pkwy #1033, Pasadena, CA 91105, United States; telephone (323) 393-0288; email [email protected] with the subject line "DMCA Notice." Under our repeat-infringer policy, an account that receives three valid strikes within 12 months is terminated, and we may act sooner for deliberate or serious infringement.

8.2 Intimate images shared without consent. If an intimate image of you, including an AI-generated or digitally altered image, was published on the Platform without your consent, you or your authorized representative can request removal through the report feature or by emailing [email protected] with the subject line "Intimate Image Report." You do not need an account. Identify where the material appears, include your contact information and a physical or electronic signature, and state in good faith that the image was published without consent. We will remove qualifying material within 48 hours after receiving a valid request and make reasonable efforts to remove known identical copies. Please do not send copies of the image itself.

8.3 Other reports. You can report other harmful, illegal, or abusive material, including impersonation and privacy violations, through the report feature or by emailing [email protected] with the subject line "Content Report." We report apparent child sexual exploitation to the National Center for Missing & Exploited Children and to law enforcement as the law requires. In an emergency, contact local emergency services first.

8.4 Our decisions. We may remove or restrict Content or Submissions, or limit accounts, to enforce these Terms, protect users, or comply with law. Where appropriate and lawful, we will tell you the reason for a decision that significantly affects your account and give you an opportunity to appeal by emailing [email protected] within 30 days.

9 Aiscenix's rights

The Platform, including its software, design, features, and the Aiscenix name, logos, and other trademarks, is owned by Aiscenix or its licensors and is protected by law. Content is owned by its creators or their licensors. Except for the limited licenses in these Terms, you receive no rights in the Platform or in any Content. You may not use Aiscenix trademarks without our written permission.

10 Privacy and communications

10.1 Privacy. Our Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have.

10.2 Communications. You agree that we may send you electronic communications about your account, purchases, renewals, and these Terms, and that these communications satisfy any requirement that they be in writing. You can opt out of marketing messages at any time using the unsubscribe link or your account settings. You cannot opt out of essential account and transaction messages while you have an account.

11 Suspension and termination

11.1 Closing your account. You can stop using the Platform and close your account at any time through your account settings or by emailing [email protected]. Closing your account also cancels any plan you bought directly from us, but it does not cancel a plan bought through a third-party app store; cancel that through the store. Before you close your account, we will show your Token balance and warn you that unused Tokens will be cancelled except as Section 4.7 provides.

11.2 Our right to suspend or terminate. We may suspend or terminate your account, or limit features, if we reasonably believe that you have broken these Terms, engaged in fraud or payment abuse, created risk or possible legal exposure for Aiscenix, creators, or other users, or if we are required to do so by law. Where appropriate and lawful, we will tell you why and give you an opportunity to appeal under Section 8.4. We may also discontinue the Platform or any part of it on reasonable notice, ordinarily at least 30 days, with refunds as described in Section 4.7.

11.3 What survives. Sections 4.1, 4.7, 5.6, 5.8, 7.1 through 7.3, 8.4, 9, 11.3, and 12 through 17, and any other provision that by its nature should survive, survive termination.

12 Third-party services

The Platform may link to or work with third-party websites, payment processors, app stores, and services that we do not control. Their own terms and privacy policies apply to your use of them, and we are not responsible for them.

13 Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." AISCENIX DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not promise that the Platform will be uninterrupted, secure, or error-free, or that any Content will be accurate, suitable for you, or available at any particular time. Content is the responsibility of the creators who publish it. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you. Nothing in these Terms limits warranties or rights that cannot lawfully be excluded.

14 Limitation of liability and indemnity

14.1 Excluded damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AISCENIX, ITS AFFILIATES, AND THEIR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM.

14.2 Liability cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF AISCENIX AND THE PERSONS LISTED IN SECTION 14.1 FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNT YOU PAID TO AISCENIX IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

14.3 Exceptions. Sections 14.1 and 14.2 do not limit liability for fraud, gross negligence, willful misconduct, death or personal injury, refunds we owe under these Terms, or any liability that cannot be limited under applicable law.

14.4 Your responsibility. To the extent permitted by law, you will indemnify Aiscenix and the persons listed in Section 14.1 against third-party claims, and the resulting losses and reasonable legal costs, to the extent they arise from your Submissions, your violation of these Terms, or your violation of the law or another person's rights. This does not apply to the extent a claim is caused by Aiscenix's own fault.

15 Dispute resolution and governing law

15.1 Try to resolve it first. Before starting arbitration or a court case, you and Aiscenix agree to send the other a written notice describing the dispute, the account involved, and the relief requested. Notices to Aiscenix go to the contact in Section 17 with the subject line "Legal notice"; notices to you go to your account email. For 30 days after the notice is received, we will both try in good faith to resolve the dispute, including by a call if either of us asks. Time limits for bringing the claim are paused during that period to the extent the law allows. This step does not apply to small-claims filings or urgent requests for court relief.

15.2 Agreement to arbitrate. Except as Section 15.6 provides, you and Aiscenix agree that any dispute arising out of or relating to these Terms, the Platform, Content, Tokens, or purchases, including contract, tort, and statutory claims, will be resolved by a single neutral arbitrator in an arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules and, where applicable, its Mass Arbitration Supplementary Rules. The Federal Arbitration Act governs this Section 15. The AAA's rules and filing instructions are available at https://www.adr.org.

15.3 Fees and location. If you start an arbitration, you will pay no more than the lesser of the consumer filing fee under the AAA's rules or the fee to file the claim in court, and Aiscenix will pay all other AAA administrative fees and the arbitrator's compensation. Each party pays its own attorneys' fees unless the law or the AAA's rules allow the arbitrator to award them. The arbitration may take place by video or on written submissions where the rules allow. Any in-person hearing will be held in the county where you live or another location we both agree on.

15.4 The arbitrator's authority. A court, not the arbitrator, decides whether this agreement to arbitrate was formed, is enforceable, and covers a dispute, and whether the class waiver in Section 15.5 is enforceable. The arbitrator decides everything else and may award any individual relief that a court could award under applicable law. The arbitrator must issue a reasoned written decision, and judgment on the award may be entered in any court with jurisdiction.

15.5 Individual claims only. To the extent the law allows, you and Aiscenix may bring claims against each other only individually, and not as a plaintiff or class member in any class, collective, consolidated, or representative action. The arbitrator may not combine more than one person's claims or preside over a class or representative proceeding. This does not prevent coordinated administration of individual cases under the AAA's Mass Arbitration Supplementary Rules. Arbitration means that you and Aiscenix each give up the right to a trial by judge or jury for claims that are arbitrated.

15.6 Exceptions. Either of us may bring an individual claim in small claims court instead of arbitration. Either of us may ask a court for temporary or preliminary relief to protect intellectual property or prevent irreparable harm while the arbitration proceeds. Nothing in these Terms waives your right to seek public injunctive relief where the law does not allow that right to be waived; any such request will be decided by a court after individual claims are arbitrated, unless the law requires otherwise. Claims that the law does not allow to be arbitrated stay in court. Nothing in these Terms prevents you from bringing a matter to the attention of a government agency.

15.7 If part of this Section is unenforceable. If the class waiver in Section 15.5 is found unenforceable for a claim or type of relief, that claim or relief will be decided in court, not in class arbitration, and the rest of this Section 15 still applies. If the AAA is unavailable, the parties will agree on another neutral administrator or ask a court to appoint one.

15.8 Your right to opt out. You can opt out of this agreement to arbitrate by emailing [email protected] within 30 days after you first accept these Terms, with the subject line "Arbitration opt-out," your name, your account email, and a clear statement that you opt out. No reason or special form is needed. Opting out does not affect any other part of these Terms or your use of the Platform, and it applies to later versions of these Terms unless you expressly agree otherwise.

15.9 Changes to this Section. If we make a material change to this Section 15, we will notify you at least 30 days in advance. You may reject the change by emailing us within that period, and the prior version will continue to apply to you. A change will not apply to a dispute that either of us has already given notice of.

15.10 Governing law and courts. These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules, except that the Federal Arbitration Act governs Section 15. Any dispute that is not arbitrated will be decided exclusively in the state courts located in Los Angeles County, California, or the United States District Court for the Central District of California, and you and Aiscenix consent to those courts' jurisdiction, except that small-claims cases may be filed wherever their rules allow. If you live outside the United States, you also keep any protections given to you by the mandatory consumer laws of the country where you live.

16 General terms

16.1 Entire agreement. These Terms, together with the documents referred to in Section 1.2, are the entire agreement between you and Aiscenix about the Platform and replace any earlier terms on the same subject.

16.2 Assignment. You may not transfer these Terms or your account to anyone else. Aiscenix may transfer these Terms to an affiliate or in connection with a merger, reorganization, or sale of all or part of its business, as long as the successor takes on our obligations to you.

16.3 Severability and waiver. If any provision of these Terms is found unenforceable, it will be limited to the minimum extent necessary and the rest of these Terms will remain in effect, subject to Section 15.7. Our failure to enforce a provision is not a waiver of our right to do so later.

16.4 Events beyond our control. We are not responsible for delays or failures caused by events beyond our reasonable control, such as natural disasters, war, government action, or major internet or service-provider outages.

16.5 Language and headings. The English version of these Terms controls over any translation, to the extent the law allows. Headings and the summary at the top are for convenience only. "Including" means including without limitation.

16.6 Notice to California residents. Under California Civil Code Section 1789.3, California users are entitled to the following notice: you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210. Aiscenix is free to join. Paid episodes are unlocked with Tokens, priced at US$1 per 100 Tokens plus applicable taxes, and any plan prices are shown before purchase.

17 Contact us

Aiscenix Inc., 45 S Arroyo Pkwy #1033, Pasadena, CA 91105, United States. Telephone: (323) 393-0288. Email: [email protected]. Please use a subject line that matches your request, such as "Cancel plan," "Refund request," "Legal notice," "Arbitration opt-out," "DMCA Notice," "Content Report," or "Intimate Image Report." A different subject line does not make an otherwise clear notice invalid.